Success Stories

Goodway Unlocks Business Potential with Nymbl’s

Innovative Low Code Solutions

Nymbl Delivers Custom Technology Solutions to Enhance Operations at Goodway.

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Employees

100

Annual Revenue

Location

Stamford, Connecticut

Industry

Manufacturing

Problem

Goodway, a leading industrial supply company, was facing several challenges with their existing technology solutions. They lacked a centralized dashboard to keep track of key metrics like inventory status, growth metrics, and others. Additionally, their ERP and Salesforce integrations were in need of improvement, leading to difficulties in managing their inventory processes and sales rep commissions.

Goodway has been a valued client for 3 years and was seeking a solution to enhance their business operations. They recognized the need for a more complete dashboard to monitor their high-level metrics and desired a better view of their international activities. Furthermore, tracking sales commissions for their reps and teams was becoming increasingly challenging, and their work order management system was inefficient, making it hard to schedule third-party technicians for servicing.

Benefits

Thanks to Nymbl’s innovative technology solutions, Goodway was able to tackle their business challenges head-on. The customized dashboard, commission application, work order management system, and demo equipment tracking app have allowed Goodway to effectively manage their business, resulting in increased efficiency and customer satisfaction. With Nymbl’s help, Goodway has solidified their position as a leading industrial supply company.

Solution

Nymbl was brought in to address these critical challenges. By utilizing our expertise in technology solutions, Nymbl was able to create a customized dashboard that pulled data from Goodway’s ERP system, breaking down sales by territories, and sending automated emails for reporting purposes. A specialized international dashboard was created to give Goodway a complete view of their activities. To streamline commission tracking, Nymbl developed a custom commission application that provided calculations in multiple ways, integrating with Goodway’s ERP system to keep track of individual and team sales. The work order management system was also improved, providing technicians with scheduling information and notifications to ensure smooth servicing of machines in the field. Lastly, a demo equipment tracking app was developed to keep track of all demo machines, ensuring they are always available for client demos and trade shows.